[segment id=”support-value” class=”agency-service-list”]
[four_col]
[heading type=”left big” title=”Support Value Proposition”]
[/four_col]
[eight_col_last]
- User training on re-tooling to SAP at ground zero
- Update and / or creation of existing system, testing, training and process documentation
- Streamline Support Infrastructure
- Engage key business users and process owners throughout the support
- Manage / execute a well-defined support plan
- Focus on the critical success factors and monitor them throughout the support timeframe
- Change management: Minimize the impact of the changes on process, people, jobs and the overall organization
- Accelerate knowledge transfer for internal support structure
- A disciplined and flexible approach to handle contingencies
- Manage the timeframe to assure completion of all new parallel projects successfully
[/eight_col_last][/segment]